Exchange Process Exchange is only available for defective products Products must be returned in their original condition Customers are encouraged to record an unboxing video for verification purposes. Our QC team will inspect the products. If defects are confirmed, an exchange will be arranged (subject to stock availability). Return shipping costs are the customer’s responsibility, unless we cause the defect. Non-Exchangeable Conditions The product is damaged due to misuse or mishandling. Tags, labels, packaging, or accessories are missing. The request is made for reasons other than product defects (e.g., personal preference). The product is not in its original condition as delivered. Non-Exchangeable Conditions The product is damaged due to misuse or mishandling. Tags, labels, packaging, or accessories are missing. The request is made for reasons other than product defects (e.g., personal preference). The product is not in its original condition as delivered. CompanyFashion Dazzling BD Emailsupport@fashiondazzling.com Phone+880 1711-973792